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Human Nature HR is a consultancy offering HR services to SME businesses in the creative & tech communications industry.
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We translate HR talk into language we can all understand.
What we do
Culture, Performance, Development
I set up Human Nature HR in January 2020. My background covers event management, project management and for the past 15 years, HR.
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Over the last 20 years I have built my experience across multiple aspects of agency life, through employee engagement, organisational change, performance management, consultancy, coaching and mentoring. It's this experience that enables us to offer a unique insight into the creative industry - and all the joys and challenges that it brings.
Our strength is working with businesses to help keep their people strategy & processes current and relevant; whilst ensuring you don't lose vital values and culture along the way.
I work closely with you to get under the skin of your success, help you identify what it is that makes your organisation a place where the best people want to work.
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I specialise in three core areas - Culture, Performance & Development. I can help you understand your people better; reduce anxiety around change and keep your agency on track. Getting the essentials right can save you lot of pain further down the line.
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Culture
Do you know what keeps your team engaged?
One of the hardest things to define or articulate in any business, ‘culture’ is usually at the core of its' success. And that’s why it’s so important to protect it, to nurture it, to recognise its contribution to your success.
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At the heart of all culture are of course the people and as things change and grow your culture too will evolve.
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Understanding what motivates your team and how engaged they are will help define what’s needed going forward to keep that precious culture intact.
Performance
Is everyone performing brilliantly?
You’ve got where you are today because of your amazing people. It’s important to make sure you’re engaging in an authentic way.
Creation of an end to end experience for your staff is a key motivating factor – particularly in light of this global pandemic. So it's really important you know how to measure progress and performance.
But it may not all be a bed of roses. You may need to review your structure. We can help you put together fair and consistent processes to help you identify what’s working and what’s not. And more importantly, what you can do to fix it.
Development
What's your people strategy?
Whether you’re the founder of your agency or play a key part in running it, at the moment it's tough to have a clear strategy for commercial growth. This makes things even harder when working out how you need to structure your business in terms of your people.
As your business evolves it is essential to make sure your people strategy and the policies and processes to support it do as well. But most importantly the practise - embedding this into the business to support your development.
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We can help you make sure you have the right things in place early enough to avoid problems further down the line.
How we can help
Culture
Keeping it real
Communications on tricky topics
Measure your culture
Engagement workshops
Staff engagement audit
Staff engagement surveys
Mentoring programmes
Create framework for the future
Performance
Fair and consistent
Audit your current performance process
Set up a 360 feedback process
Creation of managers guide to managing handbook
Manager training and development plans for better reviews
Identifying the stars in your business and strategies for keeping them
Development
Doing things right
Review people structure and redundancy processes
Review your current people offer and materials
Audit your people processes and policies, update in line with your business vision and values
Creation of staff handbook
People and team strategies for future proofing your business
What people say about me...
Neil Svensen
Founder & Chairman, Rufus Leonard
Since I founded Rufus over 30 years ago, I have worked with many large organisations on massive culture change and Human Resource programs and through this I have been fortunate to have worked with some outstanding HR professionals. However, I have been particularly fortunate to have had Lucy as part of my company, for over 20 years, ultimately fulfilling that role for us. In that time Lucy has proven herself to be one of the best Human Resource Professionals I have ever worked with.
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My business would not be the same without what Lucy brought during the time she spent here. I cannot recommend her enough to any organisation who truly cares about its people and wants to ensure that they are really valued and nurtured as their business grows.
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Want to know more?
Get in touch and let's talk.